Peace of mind
The Hydroseal Certificate of Warranty
Every completed Hydroseal project is backed by a no-hassle Certificate of Warranty, written assurance that the solution is built to last.
What’s covered
- The waterproofing system we install, against failure within the agreed term
- Workmanship of the application we carried out
- A single point of accountability, you deal with us, not a chain of suppliers
- Written terms issued on completion, stating duration and scope
What’s not covered
- New, unrelated defects elsewhere on the building
- Damage from structural movement, renovation or third-party works after handover
- Areas outside the documented scope of the original job
- Neglect of recommended maintenance
Exact terms vary by system and are stated on your individual Certificate of Warranty.
Making a claim
A no-hassle, three-step process
Get in touch
Call or email us with your Certificate of Warranty details and what you’re seeing.
We inspect
We return to site to assess whether the issue falls within the warranty scope.
We make it right
If it’s covered, we rectify the warranted work, no hassle, no finger-pointing.
FAQ
Warranty questions
The Certificate of Warranty runs from 1 to 10 years depending on the system installed and the condition of the substrate. The exact term is stated in writing on the certificate you receive when the job is completed.
Protect your property with a warrantied fix
Tell us what’s going wrong and we’ll diagnose the cause, explain your options in plain language, and quote, with no pressure to proceed.
Prefer to talk? Call +65 6289 6811 · We respond within 1 business day.